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Recruitment


E-Commerce Operations Manager

Requirements:

  • At least 4 years of professional experience with all front and back end processes in Seller Account Management in Amazon is REQUIRED.
  • Have full understanding with Product/Keyword Research tools.
  • A solid understanding of processes and compliance requirements with Amazon.com and Etsy.com seller account side.
  • Knowledge with personalized/customized products is a must.
  • At least 3 years of experience in operations management is required.
  • A bachelor's degree in business administration, operations management, or a related field is preferred.
  • Proficient with organizational tools like Google Suite, Microsoft office, WPS office
  • Should have a strong combination of leadership, analytical, communication, and technical skills to effectively manage operations and contribute to the success of the organization.

Duties:

  • Developing and implementing operational policies and procedures to ensure organizational efficiency.
  • Able to do training for the employees when needed.
  • Managing and supervising staff to ensure that they are properly trained and that work is completed on time and within budget.
  • Developing and managing budgets for various departments and projects (ex. PPC,Sales,Advertisements).
  • Monitoring and analyzing key performance indicators to identify areas for improvement.
  • Identifying and implementing process improvements to increase efficiency and reduce costs.
  • Collaborating with other departments to ensure that all business objectives are met.
  • Managing vendor relationships 
  • Identifying and mitigating operational risks.
  • Monitoring customer feedback and developing strategies to improve customer satisfaction.

E-Commerce Graphic Designer

Requirements:

  • Experience in e-commerce design: Experience designing for e-commerce platforms. Should understand the unique requirements of e-commerce design, such as designing for mobile responsiveness, optimizing for conversions, and creating compelling product images.
  • Proficiency in using design software such as Adobe Photoshop and Illustrator.
  • Expert level with realistic photo manipulation, photo editing, and POD mock-ups. Knowledge with PERSONALIZATION/CUSTOMIZATION of products is a big plus.
  • Staying up-to-date with design trends: Knowledge of AI technology software and other trends for reference is a plus
  • Strong visual communication skills: Should have a strong understanding of visual communication and be able to create designs that effectively communicate the brand message and product offerings.
  • Attention to detail: High level of attention to detail, particularly regarding product images and descriptions. Meticulous and detail-oriented.
  • Knowledge of UX/UI design: Solid understanding of user experience (UX) and user interface (UI) design principles. This will help them create designs that are not only visually appealing but also easy to navigate and use for the customers.
  • Portfolio and references for E-commerce Related designs are require.
  • Can communicate in English.
  • Can work with minimum supervision and meet deadlines.
  • Experience in Customer Service is preferred.

Main Duties but not limited to:

  • Creating Photo Listings
  • Creating photo mock-ups

E-Commerce, Amazon FBM Analyst

Requirements:

  • Strong analytical skills and EXPERT LEVEL working with data analysis tools, such as Excel, Google Analytics, Helium10, JungleScout, and other similar tools for research.
  • Proficient with organizational tools like Google Suite, Microsoft office, WPS office: 
  • Relevant experience in marketing, e-commerce, or data analysis is preferred with a minimum of 2-3 years of experience.
  • Solid understanding with FBM and Customized products.
  • Bachelor's degree in marketing, business administration, economics, or a related field is highly preferred.
  • A strong understanding of Amazon's e-commerce platform, including its algorithms, terminologies, search rankings, and product categories, is essential.
  • Knowledge of marketing strategies, including SEO, PPC, and social media marketing, is highly preferred.
  • Excellent written and verbal communication skills is REQUIRED, as the role involves working closely with cross-functional teams, including sales, marketing, and product development.
  • Has very strong attention to detail, as the role involves analyzing large amounts of data and making data-driven recommendations.
  • Ability to adapt to changing market trends, algorithms, and consumer behavior is required, as the Amazon platform is constantly evolving.
  • Ability to work independently and as part of a team, prioritize tasks, and meet deadlines is required.

E-Commerce Graphic Design Team Manager ( 35,000PHP - 75,000PHP)

Job Description:

We are seeking an experienced E-Commerce Graphic Design Manager to oversee our Amazon design team in the Philippines. In this role, you will be responsible for managing the design process and ensuring the production of high-quality product images for Amazon listings. Your expertise in e-commerce design, attention to detail, and ability to lead a team will be essential for success in this role.

Responsibilities:

- Team Management:

  • Lead and manage a team of e-commerce graphic designers, providing guidance, feedback, and support to ensure high-quality output.
  • Assign tasks and projects to team members, ensuring workload distribution and adherence to deadlines.
  • Foster a collaborative and positive work environment, promoting professional growth and development among team members.
  • Conduct regular performance evaluations and provide constructive feedback to enhance team performance.

- E-Commerce Design Strategy:

  • Develop and implement an effective e-commerce design strategy that aligns with the company's goals and objectives.
  • Stay updated with the latest e-commerce design trends, tools, and technologies, and incorporate them into the team's design process.
  • Collaborate with cross-functional teams, such as marketing and product management, to ensure cohesive branding and messaging across Amazon listings.

- Quality Assurance:

  • Ensure that all product images and design elements meet the highest standards of quality, accuracy, and compliance with Amazon guidelines.
  • Review and approve product images, mock-ups, and design assets before they are published on Amazon.
  • Conduct regular audits to identify areas for improvement and implement corrective measures to maintain the overall quality of design output.

- Process Optimization:

  • Continuously improve and streamline the design workflow to enhance productivity, efficiency, and accuracy.
  • Identify and implement tools or software solutions that can improve the design process, such as automation tools or collaborative platforms.
  • Develop and document standard operating procedures (SOPs) to ensure consistency and efficiency within the team.

- Collaboration and Communication:

  • Work closely with internal stakeholders, including the Amazon account management team, to understand project requirements and deliver designs that align with customer expectations.
  • Communicate effectively with team members, providing clear instructions, feedback, and updates on project statuses.
  • Foster open communication channels within the team, encouraging idea-sharing, problem-solving, and knowledge exchange.

Requirements:

  • Proven experience in e-commerce graphic design, preferably within the Amazon ecosystem.
  • Strong proficiency in design software such as Adobe Photoshop and Illustrator.
  • Expertise in realistic photo manipulation, photo editing, and POD mock-ups. Knowledge of product personalization/customization is a plus.
  • Up-to-date knowledge of design trends, including AI technology software and other relevant tools.
  • Excellent visual communication skills, with a keen eye for detail and the ability to convey brand messages effectively.
  • Solid understanding of UX/UI design principles to create designs that are visually appealing and user-friendly.
  • Experience in team management, with the ability to lead, motivate, and develop a design team.
  • Demonstrated ability to work independently, prioritize tasks, and meet deadlines.
  • Strong English communication skills, both written and verbal.
  • Previous experience in customer service is preferred.

E-com. Human Resources (HR)

Requirements:

  • Knowledge with Amazon seller account management works is a must.
  • E-commerce Knowledge: A solid understanding of the e-commerce industry, its trends, and the specific HR challenges and requirements within this sector.
  • HR Experience: Prior experience working in HR roles, preferably in an e-commerce or related industry, to bring a practical understanding of HR practices specific to the e-commerce environment.
  • Technology Savvy: Proficiency in HR technology and software used in e-commerce, such as applicant tracking systems, e-learning platforms, and HR analytics tools.
  • Flexibility and Adaptability: The ability to thrive in a fast-paced, rapidly changing e-commerce environment, where agility and adaptability are key.
  • Cross-Functional Collaboration: Strong collaboration and communication skills to work closely with various departments with.
  • in the e-commerce organization, including operations, marketing, and IT.
  • Recruitment and Talent Acquisition: Experience in recruiting and selecting candidates for e-commerce roles, understanding the unique skill sets required for e-commerce positions, such as digital marketing, data analytics, and seller account management.
  • E-commerce HR Regulations: Familiarity with e-commerce-specific labor laws, compliance requirements, and regulations related to remote work, contract workers, and cross-border employment.
  • Remote Work Expertise: Understanding the challenges and best practices associated with managing remote or distributed teams, as many e-commerce organizations operate with remote workers or have hybrid work arrangements.
  • Data-Driven HR: Proficiency in leveraging HR data and analytics to drive strategic decisions related to talent acquisition, employee engagement, retention, and performance management.

Duties:

  • E-commerce Talent Acquisition: Develop and implement recruitment strategies to attract and hire qualified candidates for e-commerce positions, including digital marketers, web developers, customer service representatives, and logistics professionals.
  • Remote Work Policies: Establish and manage policies and procedures related to remote work, including performance management, communication protocols, and work-from-home guidelines.
  • Employee Retention: Implement initiatives to improve employee engagement, job satisfaction, and retention rates in the highly competitive e-commerce industry, such as career development programs, flexible work arrangements, and recognition programs.
  • Compliance and Risk Management: Ensure compliance with e-commerce labor laws, regulations, and data privacy requirements, particularly when dealing with customer data, remote workers, and cross-border employment.
  • HR Analytics: Utilize HR data and analytics to identify trends, track key HR metrics, and provide insights to support strategic decision-making within the e-commerce organization.

 

If you meet the qualifications outlined above and are ready to take on the responsibility of managing an e-commerce graphic design team for Amazon listings, we invite you to submit your application using the form below. Please include your resume, portfolio, and references to demonstrate your prior experience and achievements in the field.

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